Thanksgiving Day... And Then Some
Sunday, November 26
I hope everyone enjoyed their Thanksgiving holiday weekend.
I didn't. I'm rather bitter about it all actually.
On Thursday I had to work from 111:00am to 5:00pm, which is both good and bad: Good because I didn't have to put up with the mob outside the building trying to get the good deals. Bad because it's right around lunch time and I get off around dinner time. Which thankfully I did manage to get a plate of "real food" at my girlfriends family dinner, although I had to heat it up.
The real BIGGIE on that day was all about how I pissed off a whole three generations of one family over some real stupid shit. I appologize, for the following requires some setup.
A family of three, a grandmother, daughter, and a grandchild... point out to me that they'd like "that game" in reference to the video game displays outside of electronics they were pointing at. I go to investigate "which game" was being played on the PS2 (the console it looked closest to what was being pointed out) and that's when they said they wanted the systems. They said they, "want a Gamecube and a Playstation 2".
I look in the department and in my stockroom to no prevail: we were out. I tell them this and they go to the front to get a raincheck... which did them no good anyway since they were not on sale. It should have ended there.
Some 15 minutes pass and I help a customer with a game called Dance Dance Revolution. You may have heard of it. This was one that came with a dance pad so it was bigger than your average game box. Anywho, that old woman from above just so happened to be in the department (why I don't know) and confronts me about it saying, "Why did you tell us you were out of this? That's not fair to sell it to someone else".
At first I brush it off like she doesn't know anybetter and tell her it's a game, not a system.
"But it says Playstation 2".
"Yes, but it's a game for the PS2".
Some more of this conversation goes on and she leaves. She comes back however with one of the managers and makes more of a case of it in electronics. I'm kinda smiling over all of this, ocassionally trying to play it straight and even apologize to her for the "confussion". Then the manager takes her name and a list of things that she wanted: A PS2, the DDR Game, and an X-Box....
X-Box? Where'd that come from? And what about the Gamecube?
Obviously she didn't know what the hell she wanted.
Then before she leaves she comments, "And I don't like your smirk either!" Well... that part I guess you can get me on. Think it's over? Not yet.
Another 15 minutes pass and the daughter comes my way just yelling up a storm mentioning things like "getting a 1-800 number", dropping the F-bomb at least twice and saying, "You said you didn't like my daughter's smile." Which would be the granddaughter... and if memory serves I didn't even talk to the little girl. This wasn't a long conversation mind you, it was more like a walk by verbal lashing. I made the point of mentioning to her as she was walking away "that a number to call could be found at the service desk."
Just trying to be helpful.
The ending to this is that two of the managers on duty were confronted by these lovely women and to my delight, both of them said that's just something I wouldn't do and am very nice to customers... etc. Which thrilled me to no end that I was defended by them. Still, the overall situation pissed me off.
Happy Turkey Day!
I didn't. I'm rather bitter about it all actually.
On Thursday I had to work from 111:00am to 5:00pm, which is both good and bad: Good because I didn't have to put up with the mob outside the building trying to get the good deals. Bad because it's right around lunch time and I get off around dinner time. Which thankfully I did manage to get a plate of "real food" at my girlfriends family dinner, although I had to heat it up.
The real BIGGIE on that day was all about how I pissed off a whole three generations of one family over some real stupid shit. I appologize, for the following requires some setup.
A family of three, a grandmother, daughter, and a grandchild... point out to me that they'd like "that game" in reference to the video game displays outside of electronics they were pointing at. I go to investigate "which game" was being played on the PS2 (the console it looked closest to what was being pointed out) and that's when they said they wanted the systems. They said they, "want a Gamecube and a Playstation 2".
I look in the department and in my stockroom to no prevail: we were out. I tell them this and they go to the front to get a raincheck... which did them no good anyway since they were not on sale. It should have ended there.
Some 15 minutes pass and I help a customer with a game called Dance Dance Revolution. You may have heard of it. This was one that came with a dance pad so it was bigger than your average game box. Anywho, that old woman from above just so happened to be in the department (why I don't know) and confronts me about it saying, "Why did you tell us you were out of this? That's not fair to sell it to someone else".
At first I brush it off like she doesn't know anybetter and tell her it's a game, not a system.
"But it says Playstation 2".
"Yes, but it's a game for the PS2".
Some more of this conversation goes on and she leaves. She comes back however with one of the managers and makes more of a case of it in electronics. I'm kinda smiling over all of this, ocassionally trying to play it straight and even apologize to her for the "confussion". Then the manager takes her name and a list of things that she wanted: A PS2, the DDR Game, and an X-Box....
X-Box? Where'd that come from? And what about the Gamecube?
Obviously she didn't know what the hell she wanted.
Then before she leaves she comments, "And I don't like your smirk either!" Well... that part I guess you can get me on. Think it's over? Not yet.
Another 15 minutes pass and the daughter comes my way just yelling up a storm mentioning things like "getting a 1-800 number", dropping the F-bomb at least twice and saying, "You said you didn't like my daughter's smile." Which would be the granddaughter... and if memory serves I didn't even talk to the little girl. This wasn't a long conversation mind you, it was more like a walk by verbal lashing. I made the point of mentioning to her as she was walking away "that a number to call could be found at the service desk."
Just trying to be helpful.
The ending to this is that two of the managers on duty were confronted by these lovely women and to my delight, both of them said that's just something I wouldn't do and am very nice to customers... etc. Which thrilled me to no end that I was defended by them. Still, the overall situation pissed me off.
Happy Turkey Day!
